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Customer Help
About us
BibleLands Trading Ltd is a wholly owned subsidiary of BibleLands (Charity No. 1076329) and every item you purchase will help us to fund healthcare, education and community development for people living in poverty in the Middle East. There are fabulous Christmas and Easter cards and gifts as well as unique church resources - including the famous Bethlehem Carol Sheet. Our range of Alternative Gifts gives you even more choice for the perfect present while making a valuable contribution to our partner's work. If you can spare an additional donation, we shall be extremely grateful.
If your order is over £35 excluding postage and packaging then we will send you a free gift.
Thank you for your interest and support.
Contacting us
If you wish to contact us about an order or placing an order, then our contact details are as follows:
Our order line is 01227 811646 - available Mon-Fri 8am-5pm
Our fax is 01227 811618
Our Postal address is:
BibleLands,
Appledown House,
Barton Business Park,
Canterbury,
Kent
CT1 3TE
email: salesenq@biblelands.co.uk
If you wish to contact the Charity's head office, then details may be found here.
Delivery
Postage rates within mainland UK are £3.95 per order (no postage applies for orders consisting of only Alternative Gifts).
For postage rates outside mainland UK, either select the appropriate regional option on the shopping basket page if ordering from the website, or contact us for a price - either by telephone (01227 811645) or by email to salesenq@biblelands.co.uk
We aim to deliver within 14 days.
Our Guarantee
If you are in any way dissatisfied with the goods that you receive, simply return them in good condition within 14 days, for a refund of the price paid.
All sizes quoted in the catalogue and on this website are approximate and the colours shown are as accurate as the printing process and the Internet allow.
Your Privacy (Data Protection Act)
We will not give your details to any other organisation. If you do not wish to receive any further information on BibleLands' charitable work or future catalogues, please email or write to the Information Officer at:
BibleLands,
24 London Road West,
Amersham,
Buckinghamshire
HP7 0EZ
Please note that if you make this request (unless you specify otherwise in your communication) we will assume that you do not wish to receive any correspondence or emails from us regarding either our charitable activities or our catalogues.
Ordering
Clicking on an item's image will show you further detail on the item. Click on the "Add" button to add items to your shopping basket, where you can see the items you have selected, and then add or remove items and change the quantities of those items. Click on "Checkout" to take you to our secure payment page.
If you have any difficulty ordering directly, you can also telephone our order line on 01227 811646 to place an order by phone - (if you use the 'Place an order by phone' button, any items you placed in your shopping basket will be shown for ease of reference during your phone call.)
If you would prefer to order from a printed copy of our catalogue, then please fill in our online form or telephone our orderline on 01227 811646.
Transaction Security - All payments made through this system are secure, but you will not see a 'Secure' indication or a 'padlock' icon in your browser, until you get to the Checkout page, as it is not until that page that you enter any personal details.
Your browser may show the page address, which from the Checkout page onwards, should begin with "https://" (indicating a secured page), and you should also see the 'padlock' icon or whichever other method your browser uses to indicate that a page is secure.
The actual transactions are made through a "level 1 PCI-DSS approved" Payment Service Provider - (Secure Hosting UPG) to ensure the security of your card details and personal information.
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